How do I contact Indie Blue?Updated 2 hours ago

You can reach our Customer Care team at [email protected] for any questions or order issues. 

Our AI Agent is available around the clock and can assist with most questions about tracking, order details, or how to make a return/exchange. If you ever need to speak with a human, just let the AI Agent know and they will pass your request to a member from our team who will be happy to assist you during our business hours.

Our Customer Care team is available Monday–Friday, 9 AM to 5 PM CST (excluding holidays).
We aim to respond to emails the same day, but during high-volume times like sales or holidays, it may take 24-48 hours to catch up.

In order to be fair, we answer emails in the order they’re received. Sending multiple follow-ups before we reply may actually delay your response, as each new message moves your conversation to the back of the queue.

Thanks so much for your patience and support so that we can better help you!