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INDIE BLUE

Our policy and platform do not allow orders/styles to be cancelled. Because our system begins the process of filling orders once they are placed, most orders cannot be stopped regardless of how fast you reach out about cancelation. With preorder items, these styles are filled based on orders placed and we are unable to change or cancel these styles. We would love to be more accommodating in this area but have found that the above changes result in system wide errors, including possible filling and shipping errors.We are happy to support you however we can but please note that we are a fast-moving small business trying to fill and ship multiple orders a day. &#x2764;&#xFE0F;Once you receive your order, our friendly customer service team will be happy to assist you with a return for store credit or exchange.&#xA0;

Our policy and platform do not allow orders/styles to be cancelled. Because our system begins the process of filling orders once they are placed, most orders cannot be stopped regardless of how fast you reach out about cancelation. With preorder item

What is your cancellation policy?

Change Requests

How do I contact Indie Blue?

Customer Support

Do you offer color swatches for dresses?

Are your styles true to size?

Product Questions

How do I apply promo/discount codes?

Can I apply a discount to an order already placed?

I placed my order before/after a sale. Can you price match for me?

Discounts+Store Credits

Can I change the address on my order?

Can I edit or add anything to my order?

How do I change the size of an order after purchasing?

Will out-of-stock items be restocked?

When will my preorder item ship?

Restocks+Preorders

How long does delivery take?

Do you offer expedited shipping?

Do you ship worldwide?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item or a flawed item in my order?

How do I track my order?

Shipping

How can I return or exchange an item?

How do I use store credit?

What should I do if I received a defective item?

Return

What is your cancellation policy?Updated 25 days ago