INDIE BLUE logo
INDIE BLUE logo

All articles

Change Requests

Can I change the address on my order?

If you are needing to change the address on an order that has not shipped yet, please email us at [email protected] with the order number and the correct address. We will do our best to update the shipping address before it ships out. If your or

Can I edit or add anything to my order?

Once an order is placed, we are often unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

What is your cancellation policy?

Our policy and platform do not allow orders/styles to be cancelled. Because our system begins the process of filling orders once they are placed, most orders cannot be stopped regardless of how fast you reach out about cancelation. With preorder item

How do I change the size of an order after purchasing?

If you need to change the size of an order, please reach out to us at [email protected] as soon as possible. If the change is feasible, you will receive an email confirming the size update. Being prompt ensures that we can accommodate your reque

Can I cancel or modify my order before it ships?

If you realize an error or need to cancel your order before it has shipped, please contact us as soon as possible so we can attempt to modify or cancel the order. If a cancellation is processed, you will receive a confirmation and refund email. For a