We ship all orders from our warehouse in Texas, USA. Most in-stock orders placed before 12 PM CST, Monday–Friday, are processed and shipped the same day. During sales, product launches, or high-volume events, processing may take up to 7 business days
Yes, we do offer expedited shipping for domestic orders only.
We are currently shipping to Canada, Austria, Germany, Sweden, Switzerland, France, Italy, Spain, Australia, New Zealand and the United Kingdom and eager to add more regions as we can. Please feel free to reach out to [email protected] to find o
For orders that show “Delivered” but are not at your residence/mail lockers/condo or apartment office, we recommend the following:Double-check the shipping address of your order (in the order confirmation email) to ensure it was shipped to the correc
In the rare instance that you receive the wrong item or receive an item that is flawed, please contact us immediately at [email protected]. Include any photos showing the flaw or the incorrect labels/tags of the wrong item. We will promptly issu
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in